Safety & Handling

Peptides are short chains of amino acids commonly used in laboratory research to study biological processes, molecular interactions, and cellular signaling.

All products sold by Peptide Lives are intended strictly for laboratory research use only. They are not intended for human or veterinary use.

Our product categories organize peptides according to their primary area of research interest, making it easier to find relevant products.

These categories are provided for informational and website-navigation purposes only. They are not medical claims and do not guarantee any particular research result.

Customers must be at least 21 years old.

By placing an order, the customer confirms that the products are being purchased for lawful research purposes and that their purchase, possession, and intended use comply with all applicable laws and regulations.

No. All Peptide Lives products are sold strictly for laboratory research use only.

They are not medicines, dietary supplements, cosmetics, or veterinary products. They are not intended to diagnose, treat, cure, or prevent any disease.

Our products are subject to quality testing, and batch-specific documentation is provided when available.

The batch or lot number printed on the product should match the number shown on its Certificate of Analysis.

A Certificate of Analysis, or COA, is a document containing laboratory testing information for a specific product batch. Depending on the product, it may include details such as identity, purity, and test results.

A COA applies only to the batch or lot number identified in the document.

If the COA is not available on the product page, email us at info@peptidelives.com.

Please include the product name and the batch or lot number printed on the vial or packaging so that we can provide the correct available documentation.

No. A purity result describes laboratory findings for a specific product batch.

It does not make the product an approved medicine, dietary supplement, or product intended for human or veterinary use.

Always follow the product-specific storage instructions shown on the product label, product page, or accompanying documentation.

As a general laboratory precaution, products should remain sealed, dry, protected from direct light, and away from temperature fluctuations. Product-specific instructions always take priority over general guidance.

No. Storage requirements may vary depending on the product, its physical form, and its stability.

Do not assume that the same storage temperature or conditions are appropriate for every product. If the instructions are unclear, keep the product sealed in its original packaging and contact info@peptidelives.com.

Keep the product sealed and record the approximate exposure time and conditions.

Email info@peptidelives.com with the product name, order number, batch or lot number, and details of the exposure.

We currently accept:

• Visa
• Mastercard
• Cryptocurrency

The payment methods available for your order will be displayed during checkout.

Select cryptocurrency during checkout and follow the payment instructions displayed on the screen.

Send the exact amount using the correct cryptocurrency and blockchain network to the wallet address provided. Cryptocurrency payments may require blockchain confirmation before the order is marked as paid.

Always verify the cryptocurrency, network, wallet address, and payment amount before confirming the transaction. Cryptocurrency transactions generally cannot be reversed after they have been submitted.

A card payment may be declined because of:

• Incorrect card or billing information
• Insufficient funds
• Bank security restrictions
• Online or international payment limits
• An expired card
• A temporary technical issue

Check your information and try again. If the problem continues, contact your card issuer or use another available payment method.

After your payment has been completed successfully, you should receive an order-confirmation email containing your order number.

If you do not receive it, check your spam or junk folder. If you were charged but did not receive an order number, contact info@peptidelives.com.

Email info@peptidelives.com as soon as possible and include your order number and the requested change.

We will try to assist, but changes and cancellations cannot be guaranteed after order processing has started. Orders that have already shipped cannot be changed or canceled.

Available shipping options are determined during checkout based on the delivery address and the products included in the order.

If your address is not accepted during checkout, contact info@peptidelives.com before placing your order.

Tracking information will be sent to the email address used when placing the order after the shipment has been prepared.

Please check your spam or junk folder if you do not receive the tracking email.

Contact info@peptidelives.com immediately and include your order number and the correct address.

We cannot guarantee an address change after order processing has started or the package has been transferred to the shipping carrier. Customers are responsible for entering a complete and accurate shipping address during checkout.

Check your mailbox, delivery location, household members, building staff, and nearby safe places. You should also contact the shipping carrier directly for additional delivery information.

If the package still cannot be located, email info@peptidelives.com and include your order number and tracking number.

Due to quality-control requirements and the nature of our products, returns are generally not accepted and all sales are final.

Eligible claims involving damaged, incorrect, or missing products will be reviewed in accordance with our Refund and Returns Policy.

Contact info@peptidelives.com as soon as possible after delivery.

Please include:

• Your order number
• A description of the problem
• Clear photographs of the shipping package
• Photographs of the damaged or incorrect products
• Visible batch or lot numbers

Keep the products and all original packaging until our support team has reviewed your claim.

Approved refunds are processed in accordance with our Refund and Returns Policy.

The refund method and processing time may depend on the original payment method, payment provider, and financial institution.

For questions about orders, payments, shipping, product documentation, or website policies, email:

info@peptidelives.com

Please include your order number when contacting us about an existing order.

For your security, never send your full card number, card security code, cryptocurrency private key, or seed phrase by email.

Peptide Lives cannot provide medical advice, recommend treatments, or provide instructions for human or veterinary use.